Developing Life Skills, Discovering Potential, & Protecting Children Since 2001.

Welcome to DMR Contact Centres

DMR Contact Centres provide safe, nurturing spaces where children can maintain relationships with family members in a structured and professionally supervised environment.

We work closely with local authorities, social workers, legal teams, guardians, and families, ensuring each contact session prioritises the child's wellbeing, safety and emotional stability.

What We Do

01
Supervised Contact

1:1 or 2:1 sessions, full written reports.

02
Supported Contact

For progressing family plans.

03
Community Contact

Safe sessions in community settings.

04
Transport & Handover Services

Safe pick-up and drop-off.

05
Professional Reporting

Chronologies, summaries, court-standard documentation.

06
Family Progression Plans

Structured pathways with social workers.

Why Choose DMR Contact Centres?

With purpose-built safe contact environments, same-day referrals, and DBS-checked, experienced staff, we deliver rapid assessments and flexible scheduling across our multi-site network.

Our trauma-informed practice is delivered by highly trained contact supervisors who provide detailed reporting, comprehensive chronologies, and court-standard documentation to support every family's journey.

Manager's Message — Sharon Austin

"At DMR Contact Centres, everything starts with the child. Our purpose is to ensure every child feels safe, listened to, and supported — emotionally, physically, and developmentally..."
Sharon Austin
Manager, DMR Contact Centres

Make a Referral – Fast, Simple & Secure

DMR accepts referrals from local authorities, Cafcass, solicitors, fostering agencies and private families.

01
Manager review within 2 hours

Your referral is immediately reviewed by our management team to ensure prompt response and appropriate allocation.

02
Clarification call if required

We may contact you to clarify any details or gather additional information needed to proceed with the referral.

03
Scheduling and risk assessment

We conduct a thorough risk assessment and work with you to schedule contact sessions that meet all safety requirements.

04
Contact sessions begin with reporting

Contact sessions commence with comprehensive professional reporting and ongoing support throughout the process.

Referral form
Share a few details and our team will get back to you.

Get in touch

Birmingham Contact Centre
Head Office
Each centre offers safe private rooms, toys & activities, refreshment facilities, secure entry systems, trained staff onsite.
All Our Locations
We operate across the Midlands region
• Birmingham Contact Centre (Head Office)
• Walsall Contact Centre
• Wolverhampton Contact Point
• Coventry & Warwickshire Hub
• Staffordshire Contact Centre (NEW)

We help transform this Webflow template into your unique masterpiece brand. In only $350