DMR Contact Centres provide safe, nurturing spaces where children can maintain relationships with family members in a structured and professionally supervised environment.
We work closely with local authorities, social workers, legal teams, guardians, and families, ensuring each contact session prioritises the child's wellbeing, safety and emotional stability.
What We Do
Supervised Contact
1:1 or 2:1 sessions, full written reports.
Supported Contact
For progressing family plans.
Community Contact
Safe sessions in community settings.
Transport & Handover Services
Safe pick-up and drop-off.
Professional Reporting
Chronologies, summaries, court-standard documentation.
Family Progression Plans
Structured pathways with social workers.
With purpose-built safe contact environments, same-day referrals, and DBS-checked, experienced staff, we deliver rapid assessments and flexible scheduling across our multi-site network.
Our trauma-informed practice is delivered by highly trained contact supervisors who provide detailed reporting, comprehensive chronologies, and court-standard documentation to support every family's journey.
Manager's Message — Sharon Austin
"At DMR Contact Centres, everything starts with the child. Our purpose is to ensure every child feels safe, listened to, and supported — emotionally, physically, and developmentally..."
Make a Referral – Fast, Simple & Secure
DMR accepts referrals from local authorities, Cafcass, solicitors, fostering agencies and private families.
Manager review within 2 hours
Your referral is immediately reviewed by our management team to ensure prompt response and appropriate allocation.
Clarification call if required
We may contact you to clarify any details or gather additional information needed to proceed with the referral.
Scheduling and risk assessment
We conduct a thorough risk assessment and work with you to schedule contact sessions that meet all safety requirements.
Contact sessions begin with reporting
Contact sessions commence with comprehensive professional reporting and ongoing support throughout the process.
Get in touch
Birmingham Contact Centre
Contact Us
All Our Locations
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